Refund And Cancellation

Thanks for purchasing our product.

At Hotelweb, we strive to provide our guests with a seamless experience, including our subscription services. Please read the following cancellation policy carefully:

  1. Free Trial Period:
    • Upon signing up for our subscription service, users are automatically enrolled in a 7-day free trial period.
    • During this trial period, users have the opportunity to explore and experience our services at no cost.
    • Users can utilize the services until the end of the trial period without any obligation.
  2. Subscription Cancellation:
    • After the trial period, users who choose to continue their subscription can do so by making a payment.
    • Users have the option to cancel their subscription at any time.
    • Upon cancellation, the subscription will remain active until the end of the current billing cycle.
    • No further charges will be incurred, and the subscription will not renew for subsequent cycles.
  3. Refund Policy:
    • Please note that cancellations do not initiate refunds for any portion of the subscription fee.
    • Users will continue to have access to the subscription services until the end of the current billing cycle, regardless of the cancellation.
  4. How to Cancel:
    • Users can cancel their subscription by accessing their account settings on our website or by contacting customer support.
    • Cancellation requests must be made before the next billing cycle to avoid additional charges.
  5. Contact Information:
    • For any questions or assistance regarding subscription cancellation, feel free to contact us.

By signing up for our subscription service, users acknowledge that they have read and understood the cancellation policy outlined above. We aim to provide transparency and flexibility to ensure a positive experience for all our guests.

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